Reference

Terms That Cover Your Account on bw98

These terms set out what you agree to when you open and use a bw98 account — from how deposits via bKash, Nagad, and Rocket are handled to how withdrawals are processed and what happens if your account is flagged.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personTerms updated with notice

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TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries through the channels below. We aim to respond to account and terms-related questions within one business day.

Live Chat Start a chat from the account dashboard for the quickest response on terms queries, wallet issues, or account status questions.

Email Support Send detailed terms or account questions to our support address listed in your account settings. Include your registered mobile number.

Help Centre Our help section covers common terms questions — account limits, wallet rules, and what to do if your account is restricted.

What These Terms Actually Cover

bw98 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account, you confirm you are of legal age in your jurisdiction and that accessing this platform is permitted under the laws where you are located. bw98 does not determine eligibility on your behalf — that responsibility sits with you. Deposits made through bKash,

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Nagad, or Rocket are processed under the payment terms of those respective services as well as ours; once a deposit is confirmed on your account wallet, it is subject to these terms. Withdrawals go back to the same wallet used for deposit where technically possible. We
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may suspend or close accounts that show signs of duplicate registration, fraudulent activity, or misuse of the wallet verification process. Any changes to these terms will be communicated via the contact details on your account before they take effect. If you continue using the platform after
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a notified change, that counts as acceptance. Players in Dhaka and elsewhere in Bangladesh should note that availability of specific features may vary depending on regional access conditions at the time of use.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE OPERATE

How bw98 Handles Your Account Data

We keep your account data only as long as it is needed for the purpose it was collected — transaction records are retained as required by applicable financial rules, and account details are held while your account remains active. You can request a copy of the data we hold or ask for corrections through support.

Data Retention Transaction and account records are kept in line with applicable requirements. When your account closes, personal data is deleted or anonymised within the period set by those rules.

Account Security Your account is protected by OTP verification on login. If you notice any access you did not authorise, contact support immediately to freeze the account.

Wallet Verification bKash, Nagad, and Rocket details tied to your account are verified before any withdrawal is processed. The wallet must match the one used for your most recent deposit.

Requesting Changes To update your registered mobile number, wallet details, or personal information, submit a request through live chat or email with valid identification.

Common Questions About These Terms

These are the questions we hear most often about account rules, eligibility, and how the terms apply to your use of bw98.

These terms apply to anyone who opens or uses a bw98 account. By registering, you confirm that access is lawful in your location and that you meet the age requirement under your local law.

We will notify you of any material changes via your registered contact details before they take effect. Continuing to use your account after that notice counts as acceptance of the updated terms.

We will contact you through your registered details explaining the reason. You can respond via live chat or email. Funds in your account wallet are not forfeited during a review period.

Contact support through live chat or email and request account closure. We will confirm the request and process any eligible wallet balance back to your verified bKash, Nagad, or Rocket account.

Yes. Each wallet deposit must come from an account registered in your own name. Third-party wallet deposits are not accepted and may result in the transaction being reversed and the account reviewed.

Submit a data request through our support email with your registered mobile number. We will provide the relevant records within the timeframe required by applicable rules.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoAbout Us InfobKash CashTime InfoBw98 Glossary

Terms That Cover Your Account on bw98

Reach Us About These Terms

How bw98 Handles Your Account Data

Common Questions About These Terms

01 Who do these terms apply to?

02 Can bw98 change these terms without warning?

03 What happens if my account is suspended?

04 How do I close my account?

05 Are there rules specific to bKash, Nagad, or Rocket deposits?

06 How can I get a copy of my account data?

Terms & Conditions

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